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Client Journey

From request to runway—see the full New Air Club experience.

Each phase is choreographed by specialists who manage your mission before, during, and after the flight. This interactive storyboard shows the concierge-level process your clients will soon access.

Request Received

Phase 1

A discreet advisor acknowledges your inquiry.

Within minutes of submitting your details, the team confirms availability and begins curating options.

Live dashboards show your charter inquiry entering our secure workflow.

Aircraft Curated

Phase 2

Choose Your Jet guidance.

We surface short, mid, or long-range aircraft that align with your mission, vetted for safety and comfort.

Range, cabin dimensions, crew, and availability are validated against your itinerary.

Quote Sent

Phase 3

Transparent pricing, no surprises.

You review a tailored proposal—aircraft profile, timing, onboard amenities, and a static investment range.

Example: Challenger 350 · $12,400 (est.) · New York → Miami, 2 h 50 m.

Flight Confirmed

Phase 4

Mission-ready in moments.

Once approved, concierge finalizes paperwork and issues a digital agreement for secure signature.

Passenger manifest, catering, and luggage preferences are logged automatically.

Pre-Flight Services

Phase 5

White-glove experience before takeoff.

Ground transport, catering, and Graphene Wolf security assets are coordinated to your schedule.

Airport access, FBO coordination, and chef-led menus are confirmed 24 hours prior to departure.

Flight Day

Phase 6

Quiet luxury in motion.

Arrive to a ready aircraft, meet your flight crew, and settle into a calm, curated cabin experience.

Signature amenities, in-flight connectivity, and attendants tuned to your preferences throughout.

Arrival & Beyond

Phase 7

The journey continues.

Ground teams ensure seamless transfers, while your advisor follows up with next-trip planning.

Post-flight report, invoicing, and future mission planning delivered securely within hours.